Pre-orders & partial delivery
All pre-orders of dahlias are paid for directly at the time of purchase and delivered in spring 2025. If you order more products in the same order and wish to have them delivered directly, you can choose to part-deliver your order at the checkout.
If you have any questions or concerns, you are welcome to contact customer service at kundtjanst@flo-rea.com
To which countries do you deliver?
Currently we deliver to the whole EU & Norway, except Switzerland and UK.
100% Climate Compensated Shipping
We are proud that all of our shipping is 100% climate compensated and that all seeds come packaged in 100% recyclable plastic-free material.
We deliver to your home throughout Sweden with PostNord or Instabox and outside Sweden with PostNord. We ship on weekdays Monday through Friday, and the normal delivery time is 2-4 business days from when we receive your order outside Sweden.
Here is the cost of the different shipping options:
ALL ORDERS WITH ONLY SEEDS (EU):
Orders below 39 EUR
* Local Postal Service – home delivery: 3,9 EUR
Orders above 39 EUR
* Local Postal Service – home delivery: Free
Orders above 49 EUR
* Local Postal Service – home delivery: Free
* UPS access point: 4 EUR
ORDERS INCLUDING FLOWER BULBS, TUBERS, PEONYS (EU):
Orders below 69 EUR
* UPS access point: 10,95 EUR
* UPS home delivery: 14,95 EUR
Orders above 69 EUR
* UPS access point: Free
* UPS home delivery: 6 EUR
ALL ORDERS WITH ONLY SEEDS (DENMARK):
Orders below 249 DKK
* PostNord – home delivery: 29 DKK
Orders above 249 DKK
* PostNord – home delivery: Free
Orders above 399 DKK
* PostNord service point: Free
ORDERS INCLUDING FLOWER BULBS, TUBERS, PEONYS (DENMARK):
Orders below 449 DKK
* PostNord service point: 59 DKK
Orders above 449 DKK
* PostNord service point: Free
Delivery Time
Packages outside Sweden are normally delivered within 3-6 working days (excluding holidays).
Delay and Partial Delivery
We do our best to deliver as quickly as possible, but unfortunately, delays sometimes occur. We do not guarantee delivery on a specific day and always reserve the right to delay.
Returns
We want to be generous and offer you a 30-day return policy. We understand that you may change your mind, and that’s okay. If you want to return your order, please contact us at kundtjanst@flo-rea.com, and we will help you. Please note that the goods must be in their original condition, and an opened seed packet cannot be returned.
Reclaims
According to the Consumer Sales Act, you as a private person have the right to complain about a product for up to 3 years after receiving it. If you want to make a complaint, please contact us directly at kundtjanst@flo-rea.com, and we will help you. You must complain about the product “within a reasonable time” after discovering the defect, and the defect must be “original,” meaning it was present when you received the product. In the event of an approved complaint, we will cover return shipping and transport risk, depending on the nature of the defect, we will repair or replace the product, or offer a credit note. As a last resort, you will receive financial compensation, which cannot exceed the selling price of the product. In the event of a dispute, we always follow the decision of the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden).